faqs

Delivery

Do you offer free delivery?

How long does the delivery take?

Where do you ship to?

Do you offer express / next day delivery?

Billing and Payments

How can I pay for my socks?

What currency do you accept?

Returns & Exchanges

Can I return or exchange the products I have ordered?

How do I return my order?

What should I do if I get damaged products?

What should I do if I get the wrong products?

Can I cancel my order?

Sizing

Where can I find information about sizing?

Do you make Moch Socks for kids?

Do you make ankle socks?

Washing

How should I wash my Moch Socks?

faqs